Question 1

Who is this for?

Accepted Answer

Anyone over 18 who genuinely wants a unique, platonic, relaxing, therapeutic, nourishing touch experience. Anyone wanting to experience more touch in their lives in a safe space. This is for people who agree to the Cuddlist code of conduct and are clear that this is a platonic service. If you are hoping for something more then you will be disappointed as this is not what I offer.

Question 2

Who are your clients?

Accepted Answer

Everyone, ranging from the stressed out business person, a tired mother needing nurturing herself, people who have just moved here and want to connect, those experiencing a period of loneliness, people grieving, men, women, transgender people, folk who are interested to learn about boundaries, those on a spiritual path wanting to discover more about themselves, uni students, people who are passionate about self-care. The list is endless!

Question 3

How does this service work?

Accepted Answer

This is a great question, and I have created a whole page for this! Check out my Services page.

Question 4

Is this a dating site?

Accepted Answer

No

Question 5

What should I know when you visit me in my home?

Accepted Answer

During our consulation call I will ask you if you there will be other people in your home like housemates/family members. It will be at my discrection if I choose to book with you.
If you have home care or similar I am happy to visit you.
 
On arrival I will need to navigate myself to the space, to do this please give me a quick tour. This also allows me to check there is no one else in your residence.
 
Please have a clean space ready for us to cuddle either on a couch or on a large soft surface, whichever is your preference, and have clean pillows available. I will bring cushions and a fleece/blanket for extra comfort.
We will negotiate where to cuddle after we have settled in, as long as we are both comfortable with the location.

Question 6

I currently see a therapist, is this better?

Accepted Answer

No. I cannot substitute for a psychologist or counselor. Cuddling is a great service to combine with talk therapy for a multitude of purposes. Please talk with me about any physical or mental conditions which may affect our session ahead of time.

Question 7

Is this service confidential?

Accepted Answer

Your privacy is extremely important to me. If we run into each other in public, I will not approach you, nor will I will refer to cuddling. I will follow your direction in regards to saying hi and for conversation subjects. I will follow up with you for my own business, but will not sell or share your information to other businesses.

Question 8

Is this service really platonic?

Accepted Answer

Absolutely! All sessions are non-romantic, purely platonic and non-erotic. It’s like touching your friend or family member. I carefully select my clients to make sure they are a good fit and I communicate clearly what I do or don’t offer.

Question 9

What forms of payment do you accept and when is payment made?

Accepted Answer

I accept:
* direct bank transfer 
* payment via an invoice
* PayID
* PayPal
It is appreciated that payment is paid in full prior to session.
For virtual sessions, if you are overseas (I am in Australia), PayPal is great.

Question 10

What is your cancellation policy?

Accepted Answer

If you need to cancel, I understand, life happens. Out of courtesy please give me 24 hours if you need to cancel so someone else may take your spot. 
Cancellation fees:
A cancellation within 4 hours:  $50.
A cancellation within 24 hours: $25.

Question 11

How do I book a session?

Accepted Answer

Please click Book a Session which is located on the menu bar on the homepage, at the top of the screen (this button is also located throughout this website).
This takes you to a form, please fill this out as this information helps me with my screening process. 
I will then contact you within 24 hours to arrange your free consultation call.
The next step is an ID check, then a $30 refundable deposit.
During the consult call I will endeavour to make the screening process easy so you are informed and comfortable with the process.

Question 12

Why do we need to chat on the phone? Can't we just email to arrange a session.

Accepted Answer

The consulation call is part of my screening process to make sure we are a good fit. The purpose of the call is to make sure I feel confident that I can provide you with what you are looking for. I will ask you some questions about what you are wanting to get from the session, any expectations you may have, how you found me etc. You also get to ask me any questions.

Question 13

Do you need to check my identity?

Accepted Answer

Yes. As part of my vetting process I will require your full name. I will need to verify who you are either on social media or by your photo I.D (where you take a picture of your driving licence and email to me). These details are confidential.
I do this so I can feel safe and comfortable.

Question 14

Can't people cuddle their friends, why would someone pay to be cuddled?

Accepted Answer

This is a great question! I had this thought cross my mind when I first heard about Professional Cuddling.
Cuddling sounds like something basic you can get from a friend if you asked, and you could if you had a willing friend! Unfortunately, cuddling someone we know can come with issues and questions that most people don't want to ask, like:
- is this person trying to date me?
- are we really going to "just cuddle" or is there something else they're afraid to tell me?
- how do I say I'm not comfortable with this without hurting their feelings?
- I don't like that they are telling me all their problems while we're cuddling, how do I get them to be quiet?
- if I say no, will this ruin the friendship we have?
This can lead to a lot of insecurity and distrust in your friendships.
With a good Professional Cuddler, you don't have to worry about any of those questions because they're answered upfront.
- no I won't try to date you
- yes, we're just cuddling and it won't progress to anything more even if you want it to
- I'm trained to make sure we are both comfortable and to navigate the times when we're not so we can get back to enjoying our cuddle.

I wrote a blog about this.

Frequently asked questions